Introduction
We use the term systems to refer to both systems and technology. ICT (information and communications technology) systems will help
support your other business functions, improving accuracy, efficiency and the speed at which tasks are completed and information
is collected and processed.
Technology can be widely split into 3 areas:
- Office based - covers support functions (like email, internet, MSOffice ) or integral to your core business (CAD, Photoshop)
- Field/Mobile equipment - includes both portable technologies such as laptops, pdas and also site equipment such as hand tools, diggers etc.
- Plant/Fixed machinery - large scale machinery typically fixed to a specific location such as manufacturing equipment
No matter what size your business, you will find yourself using some or all of the above.
Some examples of how good systems and technology can help your business are:
Marketing
The internet has had a huge impact on how much information consumers have access to. You can use this to showcase your
company’s unique skills by showing examples of the work you can do as well as providing any additional information that
could be useful to potential clients, including ecommerce facilities.
Operations
Technology can help you work more effectively, by reducing the time taken to do jobs as well as the amount of manpower
required. Having proper systems in place will allow you to better manage your business and Project Management software can
help by ensuring you have access to real time information regarding the status of your work in progress.
Finance
Having access to better financial and market information, will allow for more accurate forecasting and a better
understanding of your current position in the marketplace. This will reduce your financial stress and increase your competitiveness.
People
Not only can good systems make your staff more productive, but they can also reduce the time taken to do repetitive task
and help make work enjoyable which will improve staff morale and output.
Actions
We will perform a systems audit which will look at your current systems and how you use them. This will include:
- Reviewing whether the software you are using is sufficient and up to date.
- Can all your staff use your current your existing systems effectively.
- Are there any other areas that can be automated or enhanced through improved systems or technology.
- How good/accurate is your reporting and administration.
The purpose of the audit is to determine how widespread the use of systems and technology are throughout your business.
We will look at all the areas mentioned above and examine where you can make the biggest returns through improving your
systems and technology.
Deliverables—what you will get from this
Systems are designed to support your other business functions and the difference you will see by improving them will
depend on which areas have been targeted .
By upgrading or improving your systems you can expect to see improvements in your profit margins, productivity per head,
accuracy of reporting, more jobs completed on time and even winning more tenders due to up to date information from mobile
technology or through a better online presence.
After doing your review, we will draw up an action plan which is designed to help you get the best results from your systems
and give you a competitive edge.